Jackpocket Solitaire Privacy Policy

Last Modified: August 3, 2023


This Privacy Policy sets forth how personal information is collected and used in connection with the Jackpocket Solitaire Mobile Application operated by Jackpocket, Inc. (“Jackpocket,” “we,” or “us”) (the “App”). By downloading, accessing, or using the App, you agree to the terms of this Privacy Policy. This Privacy Policy does not govern the data practices of any other apps or websites, including those operated by Jackpocket, Inc. This Privacy Policy also does not govern the data practices of third parties that may interact with our App. Our App may include access to third party content that we do not control. We recommend that you consult the applicable privacy policies of any other websites or apps you may be accessing through our App.

This Privacy Policy should be read in conjunction with our Terms of Service, available at jackpocket.com/tos/solitaire. By downloading, accessing, or using our App, you are consenting to the information collection and use practices described in this Privacy Policy. If you do not agree to the practices described here, do not download, access, or use our App.

Your use of the App and any information you provide through the App remains subject to the terms of this Privacy Policy and our Terms of Service, as each may be updated from time to time. In the event of conflict between this Privacy Policy and the Terms of Service, the Terms of Service will control. 

Any questions, comments or complaints that you might have should be emailed to gamesupport@jackpocket.com.

Information We Collect 

We collect personal information you provide to us, or that we receive from third parties, social media platforms, and other publicly available sources. The information we collect includes: 

  • Profile Data, such as name, and solely to the extent you choose to provide it.

  • Location Data, including the GPS location associated with your device.  

  • Feedback Data, such as information you provide and content that you upload when you contact us with questions, feedback, upload attachments, or otherwise correspond with us online or otherwise (including on our social media pages).

  • Automatically Collected Data. We, our service providers and third-party advertising partners use cookies, web beacons/GIFs, pixel tags, embedded scripts, e-tags/cache browsers and other tracking technologies to automatically log information about you, your computer or mobile device, and your activity over time on the App and other mobile services, including:

    • Device Data, such as your computer or mobile device operating system type and version number, manufacturer and model, unique device identifier, browser type and version, screen resolution, the IP address used to connect your device to the internet, device identifier (such as the Google Advertising ID or Apple ID for Advertising), time zone setting, session time, browser plug-in types and versions, the app or website you visited before you visited our App and location information such as city, state or geographic area, the number of times you click a page/screen or use a feature, the date and time you click on a page/screen or use a feature, and the amount of time you spend on a page or use a feature.

    • Online Activity Data, such as browsing history, search history, and whether you clicked on or opened one of our emails. We also collect information about your visit, including the full Uniform Resource Locators (URL) clickstream to, through and from the App (including date and time), search terms entered, page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page. Please note that Jackpocket does not respond to web browsers’ “do not track” signals or other opt-out mechanisms that indicate a request to disable online tracking of users who use our App. 

Information we receive from third parties

We work with third parties to provide you the App (including, for example, business partners, sub-contractors in technical and delivery services, advertising networks, analytics providers, search information providers) and may receive information about you from them. The information we collect from you may be combined with information from outside records (e.g., demographic information, navigation information, and/or additional contact information) that we have acquired in accordance with the law.

How We Use and Disclose Your Information 

Jackpocket will not share, without your consent, any of the data it collects from you with third parties for the purposes of marketing or promoting third-party products or services.

We may use the information you provide:

  • To provide you with the functionality of the App.

  • To respond to your inquiries.

  • To provide you with customer service.

  • To provide you with services, products or information, or actions you request.

  • To provide to third parties, with your consent.   

  • To send administrative information to you, such as information regarding the App and changes to our terms, including through push notifications.

  • To send you marketing communications that we believe may be of interest to you, including through push notifications. You may opt-out of receiving these marketing communications by following the opt-out instructions on the communication.

  • To comply with applicable legal requirements.

  • For our business purposes, such as data analysis; audits; fraud monitoring and prevention; to enforce our Terms of Service; developing new products; enhancing, improving or modifying our products and services; identifying usage trends; determining the effectiveness of our promotional campaigns; operating and expanding our business activities; and protecting the interests of our company, our App, and our customers.

The information you provide may be disclosed:

  • To our third-party service providers, to provide services such as advertising, website analytics, data analysis, information technology and related infrastructure provision, customer service, auditing and other services.

  • Where you have consented to disclosure.

  • Where we have a good-faith belief that access, use, preservation, or disclosures of the information is reasonably necessary to: 

  1. protect against harm to the rights, safety, or property of Jackpocket, its App, its users, or the public as required or permitted by law;

  2. comply with legal and regulatory obligations and government requests (for instance, subpoenas, court orders, and law enforcement inquiries);

  3. comply with our obligations and commitments to safeguard the privacy and security of your and other customers’ information;

  4. detect, prevent, or otherwise address fraud, security, or technical issues; and

  5. enforce our Terms of Service, including investigation of potential violations

  • We may also disclose information about you as otherwise permitted under our Terms of Service or as specifically disclosed when we collect information from you.

Corporate Changes

In the event Jackpocket, a substantial part of its assets, or all its assets are acquired, customer information (including your personal information) may be one of the transferred assets. Therefore, Jackpocket may disclose and transfer your personal information and other data to a subsequent owner, co-owner or operator of Jackpocket or the App, or in connection with a merger, consolidation, restructuring, the sale of substantially all of our interests or assets, or other corporate change (including in the event of a dissolution or bankruptcy), and in all cases, this may include sharing the information with prospective purchasers, investors, trustees, or other involved parties as part of the due diligence or acquisition or transfer processes, in connection with court proceedings, or in connection with financial transactions that Jackpocket may be involved in, such as obtaining investors or financing.

Aggregated Data

We may aggregate the information that you and other users of the App provide. If we do, we may use and disclose such aggregated information for any purpose. Aggregated information does not personally identify you or any other user. We may share non-personal information. This is information that does not contain personal information and can include user statistics.

Social Networks

Jackpocket is not a social network itself, but we may provide links to social media sites to facilitate sharing with such sites. Your use of such links is at your own discretion.

When you interact with our App through social media sites, plug-ins or other applications, depending upon your privacy settings, you should be aware that this information may become public on the Internet. We cannot prevent or control further use of this information. You can control what data you share through privacy settings available on some social media sites. Please refer to those third-party sites’ privacy policies and terms of use to learn more about their privacy practices, which we do not control.

Cookies and Tracking Technologies

When you use our App, we and our business partners may use cookies and other tracking technologies for a variety of purposes and to enhance your online experience, for example, by presenting tailored advertising, provided you have given your consent if required by applicable law, and remembering your viewing preferences from a previous use of our App, for when you later return to the App.

A few additional important things you should know about our use of tracking technologies (e.g., cookies):

  • We use both session and persistent tracking technologies. Tracking technologies (e.g., cookies) can either be persistent (i.e., they remain on your computer until you delete them) or temporary (i.e., they last only until you close your browser). You are always free to decline tracking technologies if your browser permits, although doing so may interfere with your use of the App. Refer to the help section of your browser, browser extensions, or installed applications for instructions on blocking, deleting, or disabling tracking technologies such as cookies.

  • You may encounter tracking technologies/cookies from our third-party service providers that we have allowed on our App that assist us with various aspects of our App, such as Google Analytics.

Options for managing cookies. Most browsers let you remove or reject cookies. To do this, follow the instructions in your browser settings. Many browsers accept cookies by default until you change your settings. Please note that if you set your browser to disable cookies, the App may not work properly. Similarly, your browser settings may allow you to clear your browser web storage.


Our App may, from time to time, contain links to and from other apps, websites, and services of ours as well as those of others, including our partners, advertisers, and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for the policies of third-parties. You should check these policies before you submit any personal data to these websites.

International Users

The App is hosted in the United States and is intended for and directed to users in the United States. If you access the App from the European Union, Asia, or any other region with laws or regulations governing personal data collection, use, and disclosure, that differ from United States laws, please be advised that through your continued use of the App, which is governed by U.S. law, this Privacy Policy, and our Terms of Service, you acknowledge that you are transferring your personal information to the United States and you consent to that transfer. You further consent to the collection and/or processing in the United States of your personal information and tracking technologies/cookies as described in this Privacy Policy.

Notice to California and Colorado Residents 

If you are a resident of California or Colorado, in certain circumstances you have rights under the data protection laws of your state in relation to personal information we hold about you. We are fully compliant with the privacy regulations of these states. To learn more about our general privacy practices in California and Colorado, you can refer to the “Notice to California and Colorado Residents” section of the Jackpocket privacy policy available at: https://jackpocket.com/privacy/#:~:text=Jackpocket%20will%20not%20share%2C%20without,To%20respond%20to%20your%20inquiries (the “Jackpocket Policy”); provided that, the Jackpocket Policy does not apply to your use of the App and is only cited as a reference point so you can better how understand how the information described in this policy will be treated. Should you wish to exercise any rights afforded to you:

  • As a California resident, you may exercise the rights afforded to you using our online webform to authenticate and submit your request at: CCPA Online Webform.

  • As a Colorado resident, you may exercise the rights afforded to you using our online webform to authenticate and submit your request at: CPA Online Webform

Children Under the Age of 13

We do not knowingly collect personal information from children under 13. If you are under 13, do not use or provide any information on or through our App. If it is discovered that we have collected or received personal information from a child under 13, this information will be deleted. If you believe we might have any information from or about a child under 13, please contact us at gamesupport@jackpocket.com.

Information Security

The security of your personal information is extremely important. We maintain commercially reasonable technical, administrative, physical, electronic and procedural safeguards to protect the confidentiality and security of personal information provided to us. 

However, no communication over the Internet can be guaranteed to be completely secure. Although we take care to protect your personal information, we cannot guarantee or warrant the security of any information you provide to us, so you do so at your own risk.

Changes and Updates

This Privacy Policy may be periodically revised, and this will be reflected by the “Last update” date at the top. Please revisit this page to stay aware of any changes. If a revision to this Privacy Policy, in our sole discretion, is material, we will provide notice to you within the App where we may require you to acknowledge such changes. For non-material changes, where your acknowledgement is not required, your continued use of the App constitutes your acceptance of the Privacy Policy as amended. Each time you use the App, the version of our Privacy Policy then posted will apply to that use, so it is your responsibility to check for updates each time you access the App.

To the extent any provision of this Privacy Policy is found by a competent tribunal to be invalid or unenforceable, such provision shall be severed to the extent necessary for the remainder to be valid and enforceable.

Contact Us

Please contact Jackpocket with any questions or comments about this Privacy Policy by emailing: gamesupport@jackpocket.com

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