Submit a Courier Service Complaint

Complaint Submitted

Your formal complaint has been submitted.

This form is for official courier service complaints that will initially be reviewed and resolved by Jackpocket. For normal questions or issues, please email support@jackpocket.com or contact Customer Support. If you are in New York, and you feel your complaint to Jackpocket has gone unresolved, you may contact the New York Lottery at gaming.sm.ContactUs-NYLWebsite@gaming.ny.gov.